Cancellation Policy

All cancellations must be notified in writing and once received we will confirm the cancellation.

• The customer remains liable for a percentage of the booking cost when a cancellation is received, as detailed below:
  Number of days before the holiday when cancelled less than 30 days, the % of booking cost payable will be 50%.
• We strongly advise that you take out comprehensive travel insurance to cover cancellations. If you choose not to, then you accept responsibility for any loss that you may incur due to your cancellation.
• If our property must close due to government restrictions or your address is put into local/regional lockdown for your holiday dates and you are unable to travel, you will be refunded in full.